![](https://crossbar.s3.amazonaws.com:443/organizations/247/uploads/db4bded1-b977-49ef-8808-747e89d7080d.jpeg?versionId=uAACeeu4lNMlwr3MrSePjLugkKgAJXHD)
Getting Started with Crossbar
How to create a parent account
- Click Sign Up
- Enter your email address and password
- A verification email will be sent to activate the Crossbar account
- Click on the link within the verification email
- Enter your name and phone number to complete the account profile
- Save
adding player(s) to the parent account
- Log into the Parent Account
- Select Account
- Select Add Participant
- Complete Player Profile (name, birthdate)
- Enter Players USA Lax # (this is our insurance) - if you have not done this please go to usalax.com before continuing.
Player registration
- Select the Register icon below the player's name
- Select Program, which will take you to the program description page
- Select Register
- Select Player
- Enter Address
- Select Grade
- Select Payment Option
- Complete Payment Process
- Complete Registration
- Click the logo on the upper left-hand corner
Parent Account Options
Participants: This allows you to add participants (players) that will be associated with the account.
Teams: Shows the assigned team. Clicking on the team will take you to the team page.
Settings: Update name, phone number, email address, and password.
Notifications: Sets email notifications for games and practices.
Setting up a family account
- Log into the Parent Account
- Select Account
- Select the Player Profile icon below the player name
- The table shows the name, email address, and phone of those who are associated with the Player Profile
- To add another email address to the Player Profile, Select Add Account
- Enter the email address of the person who you wish to be added to the Player Profile
- If this person already has a Crossbar account, they will immediately be added to the Player Profile
- If this person does not have a Crossbar account, a verification email will be sent to them. They must create their own Crossbar account. Once their account has been created, they will be added to the Player Profile.
Players can only be part of one Family Account.
family calendar
The practice and game schedules for players are shown on the Family Calendar. Players must be assigned to a team for a schedule to appear.
****Don't forget to download the Crossbar Mobile app - this is where most of the communication is done by our coaches*****
TUITION PAYMENTS AND BILLING OPTIONS
What payment options are available?
We only accept full upfront payment for the season. We accept major credit cards (a 2% service charge will be applied during the payment process) or ACH payments using your banking account/routing numbers (no service charge will be applied during the payment process).
How do I change or add a credit card to my account?
- Log on
- Select Account
- Select Participants
- Select View Details next to the player name
- Scroll down on the Player Profile until you find Registration History
- Select View Details next to the Program
- Select the Edit button next to the credit card or ACH banking details and add the new credit card or ACH banking information
FREQUENTLY ASKED QUESTIONS
Question: My old website credentials aren't working on the new site.
- The new website requires a new login and credentials (email, password). It is not linked to the old site, so start fresh!
Question: I made a mistake when registering myself or my player, how do I fix it?
- In some cases, your selections can be modified afterward. Just click 'Account' in the far upper left of the screen, then the Profile icon below the participant. If you cannot figure out how to make the necessary changes, no problem just let us know and we will guide you, or simply make the changes for you.